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MyDonna2023

MyDonna - Women’s Health e-Commerce Platform

MyDonna is a women’s health e-commerce platform we built with Medis, combining trusted products, educational content, and personalized guidance in one digital experience. The platform supports women across areas such as period care, pregnancy, fertility, intimacy, and everyday wellness.

// services
// tools
// engagement
Pharmaceutical · Web + iPad9 months, 2023 · Fixed Scope & Price
mydonna cover 2
// the challenge

Building trust in a sensitive category

MyDonna needed to be more than an online store. It had to create a private, trustworthy experience around health topics that are often difficult to discuss openly, while still making product discovery and purchase feel simple.

The challenge was to combine education, wellness, and e-commerce in a way that respected user privacy, supported informed decisions, and helped normalize conversations around menstrual and intimate care.

Picture of donna
Picutre of donna 2
// our approach

Designing the journey around confidence and guidance

We started by aligning with Medis on the product vision, target users, and the trust requirements that come with health-related purchases.

From there, we shaped the experience around three connected needs: helping users understand their options, guiding them toward relevant products, and making the purchase journey feel clear and discreet. Discovery, UX/UI, engineering, commerce, content, and cloud were treated as one product rather than separate workstreams.

MyDonna Products
// the solution

E-commerce built around women’s health

We built a digital platform that combines product discovery, personalized guidance, educational content, and a scalable commerce foundation.

  • /Personalized product discoveryQuizzes and guided journeys help users find products relevant to their needs, making sensitive categories easier to navigate.
  • /Content and educationUsers can explore articles and wellness content around period care, intimacy, hygiene, pregnancy, fertility, and self-care, with topic-based filtering to make information easier to find.
  • /Commerce and subscriptionsBigCommerce, Stripe, and supporting integrations power product purchases, subscriptions, account benefits, and back-in-stock notifications.
  • /Marketing and personalizationDotDigital supports marketing automation and customer communication, while the wider platform is designed around relevant, personalized experiences.

Together, these elements created a platform that feels less like a conventional online store and more like a trusted destination for women’s health—combining information, guidance, and commerce in one experience.

MyDonna product
MyDonna Ladiva
// the results

Numbers that moved.

35%
Conversion rate increased by 35%.
180%
User base grew by over 180% in the first year!
90%
Customer satisfaction is exceptionally high at around 90%.
MyDonna component
MyDonna picture
// how the work ran
01DiscoveryAligned on the product vision, user journeys, privacy requirements, commerce needs, and technical direction.
02Design & engineeringDesigned the experience and built the frontend, backend, content architecture, commerce integrations, and supporting functionality.
03QA & infrastructureTested and optimized the platform while setting up the cloud and DevOps foundations required for production.
04Launch & supportLaunched the platform and continued supporting it as usage, content, and product requirements evolved.

The hard parts

/Building trust around sensitive purchases
/Combining education and commerce
/Personalizing without creating friction
/Connecting multiple platforms
/Building for growth
Blog
// technology stack

The technology behind MyDonna

Vue.js powers the frontend experience, with Laravel and MySQL providing the core application foundation. AWS supports the cloud infrastructure, Hygraph manages content, BigCommerce powers e-commerce, Stripe handles payments, and DotDigital supports marketing automation.

the full stack we build in
Cart view MyDonna
Sign-In MyDonna
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// good to know

Common questions

How did higroup begin the MyDonna project?+

We started by aligning with Medis on their vision of creating a stigma-free women’s health platform. Discovery workshops shaped the product strategy, user flows, and technology roadmap to ensure privacy, personalization, and trust.

What made this project unique?+

The challenge was blending e-commerce with education in a sensitive domain. MyDonna required personalization through quizzes, wellness content, and secure health product purchases - all while normalizing conversations around women’s intimate care.

How long did it take to complete the solution?+

The project was developed and launched within several months, following iterative phases for discovery, development, QA, and optimization. This phased approach enabled testing, stakeholder validation, and a smooth rollout to a wide user base.

What technologies powered MyDonna?+

We combined Laravel, Vue.js, MySQL, and AWS for core infrastructure, with BigCommerce for e-commerce, Hygraph for content, Stripe for payments, and DotDigital for marketing automation - ensuring scalability and security.

Which services did higroup provide for MyDonna?+

Our services included Design & Discovery, UX/UI design, Product Engineering, Cloud & DevOps, and Quality Assurance. We supported Medis from idea to launch, ensuring a robust, user-friendly platform for women’s health.

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