higroupContact us
all case studies
LWGH2022

LWGH - Social Sustainability Platform

Partnering with LWGH, we created a digital platform to improve how social sustainability data is collected and understood. The platform uses structured questionnaires to gather employee input and turn it into practical insights for leadership.

// services
// tools
// engagement
Sustainability · Web + iPad3 months · Fixed Scope & Price
LWGH hero
// the challenge

Making social sustainability measurable without making it complex

LWGH needed a digital platform that could collect meaningful social sustainability data while remaining intuitive enough for a broad range of users.

The challenge was balancing a simple user experience with structured questionnaires, reliable data collection, and useful outputs for decision-makers. Beta testing also had to be built into the process so feedback could shape the product before wider rollout.

lwgh survey
// our approach

Designing around participation first

We started with discovery to understand LWGH’s goals, the data they needed to collect, and how different users would interact with the platform.

From there, we designed and prototyped the core questionnaire experience before moving into web development. The product was refined iteratively, using beta testing and feedback to improve usability, data quality, and the overall flow before deployment.

timeline
Mobile on bars
// the solution

A platform that turns employee input into actionable insight

We built a web platform that guides users through structured questionnaires and gives leadership a clearer view of social sustainability performance.

  • /Guided questionnaire experienceQuestionnaires are divided into manageable sections, with clear questions and supporting explanations that help users understand and complete each step efficiently.
  • /Sustainability scoringThe platform presents indicators including the LWGH Score, Average Employee Score, and Leader / Follower Quadrant to make results easier to interpret.
  • /Leadership analyticsBar charts, line graphs, participation rates, and category trends help leadership identify strengths, weaknesses, and opportunities for targeted improvement.
  • /Scalable technical foundationBuilt with React.js, Nest.js, and AWS, the platform was designed to support increasing participation, larger data volumes, and future product growth.

Together, these elements gave LWGH a more structured way to collect social sustainability data while making the experience easier for participants and more useful for leadership teams.

scores per question
Results view
// the results

Numbers that moved.

40%
Increase in active user participation
55%
Increase of social sustainability data
30%
Increase in concurrent users

Working with higroup is always great, on time on budget and specifications and work plan clearly communicated by their project management team. The output is very good, they hold high quality standards and continually show us so. I love working with them.

Jon Goriup Dermastia, CEO - Anteja ECG
Laptop Segments
// how the work ran
01Discovery & kick-offAligned on LWGH’s sustainability goals, data requirements, users, and the core product direction.
02UX/UI design & prototypingDesigned and tested the questionnaire flows, core interfaces, and user journeys before development.
03EngineeringBuilt the web platform, questionnaire functionality, analytics experience, and supporting backend services.
04Launch & supportDeployed the platform, supported rollout, and continued refining the product based on feedback and evolving needs.

The hard parts

/Keeping complex questionnaires simple
/Balancing engagement with data quality
/Turning responses into something leadership could use
/Designing for different user groups
/Building for growth
Mobile create campaign
Scores per category
// technology stack

The technology behind the platform

React.js powered the frontend experience, while Nest.js handled the backend logic and data flows. AWS provided the scalable cloud foundation needed to support growing participation and analytics requirements.

the full stack we build in
// next case study
HiGroup_Work_Re_You_Case-study-Cover
Re:You

Re:You - Health and Coaching App

HiGroup_Work_Lynxcraft_Cover
Lynxcraft

Lynxcraft - A platform to revolutionize homebuilding

HiGroup_Work_Ecotrust_Case-study_Cover
Knauf Insulation

Knauf Insulation - Environmental Impact Monitoring Platform

// good to know

Common questions

How did higroup begin working with LWGH?+

We started with a discovery phase, analyzing LWGH’s goals of social sustainability and data collection. Together, we defined the roadmap for a user-friendly digital platform that would engage participants and provide actionable insights.

What made this project unique?+

The challenge was combining intuitive UX/UI with meaningful data collection. The platform needed to engage diverse users while ensuring accurate results - all without compromising simplicity. Achieving this balance was the project’s core uniqueness.

How long did it take to develop the solution?+

The project was delivered in iterative phases: kick-off, UX/UI prototyping, web development, and deployment. This phased approach, combined with beta testing, ensured a smooth rollout and high adoption rates.

What technologies powered the LWGH platform?+

We built the platform with React.js, Nest.js, and AWS for scalability and security. These technologies provided strong performance, future-proof architecture, and the ability to handle increasing user data and analytics needs.

Which services did higroup provide during the project?+

Our services included Design & Discovery, UX/UI design, Product Engineering, and deployment. We also provided QA testing and support, ensuring the platform not only launched successfully but continues to scale with LWGH’s growing needs.

Have a project like this?

Let's talk about what we could build together.

Book a 30-min call